Please choose one of the options listed below to report concerns about State Street accounting, internal accounting controls or auditing matters or other concerns about State Street or its conduct to the Lead Director of the Board of Directors, Amelia C. Fawcett.

Telephone:

From within the United States and Canada:

1-888-736-9833 (toll-free)

From outside the United States:

US and Canada 1 888 736 9833
Austria 0 80 200 288 then 1 888 736 9833
Australia 1 800 08 7428
Belgium 0800 7 5651
Brunei 800 1111 then 1 888 736 9833
Cayman Islands 1 888 736 9833
China Telecom South: 10 800 110 0731 China Netcom: 10 800 711 0788
Denmark 800 100 10 then 1 888 736 9833
France 0800 91 2790
Germany 0800 180 8934
Hong Kong 800 90 3272
India 000 800 100 1389
Ireland 1 800 550 000 then 1 888 736 9833
Italy 800 788952
Japan KDD: 00531 11 4442 Cable & Wireless IDC: 0066 33 801143 Softbank Telecom: 0066 33 112661 NTT: 0034 800 900131
South Korea 00798 11 002 1599
Luxembourg 800 2 7148
Malaysia ITFS: 1 800 81 8708
Netherlands 0800 022 7427
Norway 800 15508
Poland 0 0 800 111 1730
Singapore 800 110 1607
South Africa 0800 981 281
Switzerland 0800 89 6872
Taiwan 00801 10 4147
Thailand 1800 011 780
UAE 0 800 121 then 1 888 736 9833
UK 0808 234 4889
Posted Mail:

ATTN: State Street

5500 Meadows Road, Suite 500

Lake Oswego, OR 97035 USA

Internet: https://secure.ethicspoint.com/domain/media/en/gui/55139/index.html